Stage 1 · Handle it
Weight and balance in your hand.
What we stock, in detail
Four areas, bought in small batches and chosen for use.
Program 01 · Chosen for use
Kitchen & table
We buy things we would use ourselves, which means we can tell you whether a pan actually conducts heat evenly and whether a glaze is food-safe and dishwasher-safe. Handmade ceramics vary piece to piece — that is the material, not a defect, and we point it out so nobody is surprised.
Stage 2 · Honest use
Dishwasher, oven, everyday or not.
Stage 3 · Variation
Shown, so it is expected.
Stage 4 · Care
How to keep it well.
Stage 1 · Feel it
Weave and weight, not a description.
Stage 2 · Fibre
What it is and how it behaves.
Stage 3 · First wash
Shrinkage and creasing explained.
Stage 4 · Care
Written on the label and said aloud.
Program 02 · Washed, not just looked at
Textiles
Natural fibres shrink, linen creases permanently and some dyes run on a first wash. None of that is a fault and all of it is worth knowing before you buy a set for a dinner. We will tell you what to expect from the first wash rather than letting you find out.
Program 03 · Fitting is not included
Lighting & small furniture
Lamps are sold as supplied, with the maximum bulb wattage and fitting type stated. We do not carry out electrical installation — anything needing hard wiring goes to a licensed electrician, and we will say so rather than implying it is a simple job.
Stage 1 · See it lit
Where we can, in the shop.
Stage 2 · Specs
Bulb type, wattage and fitting.
Stage 3 · Limits
Hard wiring goes to an electrician.
Stage 4 · Transport
What will and will not fit in a car.
Stage 1 · Budget
Tell us, and we will work to it.
Stage 2 · Suggestions
Including cheaper ones that are better.
Stage 3 · Wrapped
Properly, at no charge.
Stage 4 · Gift receipt
So they have options.
Program 04 · Returnable, within the policy
Gifts & wrapping
A gift receipt means the recipient can exchange within our policy without knowing what you paid. Ask for one — it costs nothing and is the single most useful thing you can add to a gift that might not be quite right.
Looking for something specific?
Ask us — if we do not stock it, we will say whether it is worth ordering.